For the purpose of this statement Telos refers to both the application and the company that provides it (Telos NZ Limited).
Telos values this human right, and is fully committed to ensuring the proper, open and transparent management and use of all personal information it collects and handles.
If you have any comments or improvements on this statement please let us know at privacy@telosready.com.
Telos is a platform to encompass legacy applications, allowing said applications to run safely for long as they are business critical.
This statement is to let you, the user of Telos, know when we collect personal information and what we do with it.
This statement is reviewed on a regular basis and may change as a result, if there are significant changes, we may inform you via email or the site.
If you do not agree with this statement, then we recommend that you stop using the application(s).
Because of this we collect personal information from you on behalf of the user of the software, including information about your:
COOKIES WILL BE USED TO TRACK YOUR USE OF THIS SITE, IF YOU DO NOT WANT COOKIES, PLEASE BLOCK THEM IN YOUR BROWSER
Data Collected
- IP Address, Browser Signature - These are kept in logs and used by our analytics platform
- Name, Email, Company Name, Phone Number and any data that you have given in the Contact Us Form or Email - These are kept in our CRM and Email systems.
- All Payment information is securely held in Stripe
We collect the above information for:
- Our sales and marketing efforts
- To improve the performance and effectiveness of the website
- To bill you where you have agreed to pay for services
We keep and process this data in:
- Google Analytics https://marketingplatform.google.com/about/analytics/ - Analytics Platform
- Pipe Drive https://www.pipedrive.com/ - CRM
- Google Workspaces https://workspace.google.com - Email System
- Stripe https://stripe.com/ - Payment System
- WebFlow https://webflow.com/ - Web Host
THIS PRODUCT USES LLMS TO PROCESS DATA, ALL CARE IS TAKEN TO ENSURE THAT YOUR PRIVATE DATA IS NOT PUBLIC EXPOSED.
COOKIES ARE USED IN THIS SITE, AND ARE ESSENTIAL TO THE USE OF THE SITE.
Disabling cookies provided by the site will mean that you cannot be authenticated, and therefore not be able to use the site.
Data Collected
- IP Address, Browser Signature - These are kept in logs and used by our analytics platform
- Email - This is to identify you, and provide notifications and essential communications (such as login codes)
- Nickname - this is an optional field so that we can use a name when displaying actions and in other sections of the app.
- Any Data provided about your application and details of support tickets - these are used to provide support to you application
We collect the above information for:
- Being able to provide you the services that Telos is built for.
We keep and process this data in:
- Passage https://passage.1password.com - Authentication and User Management
- Azure https://azure.microsoft.com/ - Hosting and LLM Processing
- Google Analytics - Analytics Platform
- Google Workspaces - Email System
- Stripe - Payment System
- Anthropic https://www.anthropic.com/ - LLM Processing (under Business Licence)
Support services provided provided by Telos do not expose personal data kept in the systems that we support.
Supported applications data are kept seperate and are not sharing data with any other part of Telos, with the exception of telemerty on those applications and support agents need to intervene in a specific manner.
Besides our staff, we share this information with:
Telos NZ Limited and Telos IP Limited, in the capacity of them operating the service they provide
We do not share data with other companies for the purposes of sales and marketing. Aggregated data maybe collected by our analytics partner (Google) based on its terms and conditions.
We keep and process this data in:
- Passage https://passage.1password.com - Authentication and User Management
- Azure https://azure.microsoft.com/ - Hosting and LLM Processing
- Google Analytics - Analytics Platform
- Google Workspaces - Email System
- Stripe - Payment System
- Anthropic https://www.anthropic.com/ - LLM Processing (under Business Licence)
- Telos NZ Limited and Telos IP Limited, only in the capacity of them operating the service they provide.
Telos NZ Limited and Telos IP Limited, only in the capacity of them operating the service they provide
We do not share data with other companies for the purposes of sales and marketing. Aggregated data maybe collected by our analytics partner (Google) based on its terms and conditions.
Data may transit outside the country or region where it's collected, based on the services that are using it.
We keep your information safe by encrypting it at rest and in transit and only allowing support and admin staff access.
We keep your information for 30 days, or the period of your use of the system, or your interest in the system as determined by sales and marketing, whichever is longer. At which point we securely destroy it by securely removing it from all databases and backups.
You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong.
If you’d like to ask for a copy of your information, or to have it corrected, please contact us at:
privacy@telosready.com
+64 212756561
Telos NZ Limited
Level 4, 40 Taranaki St, Wellington, 6011
NEW ZEALAND
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Level 4, 40 Taranaki St, Wellington
New Zealand
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